Why Managed Services?

You can afford to have your own IT department.

Having IT professionals looking after your updates, security and back-ups keeps your business running smoothly, your data secure and gives you professional and friendly support if anything does go wrong.

Managed services are cost effective because we do not need to charge you an hourly rate, we have many clients that all have similar needs, and we meet those needs at the same time! If something does go wrong, you receive prompt service from a local company you can trust.

Personalize service from a local company, with world class software and hardware to support your business goals. Sounds good right?

But do YOU need it?

Here are a few questions to help you make that decision, you can also book a Business IT consult if you would like a review of your needs and discover what solutions we can provide.

What if?

What would happen if your computers didn’t work anymore?

Can your business operate without computers? If you are like us, you may as well shut your doors if your computers aren’t functioning. This used to be the case when the power went out, now for most people it’s also the case when the computers are down.

What can cause computer down time?

- Hardware failure (some physical component of your computer fails)
- Human error. One wrong click on the internet. One wrong file deleted
- Viruses
- Hackers

How long can you go without your computer and/or your data?

- Can you be down 2 weeks? 1 week? A day? Hours?
- How much will down time cost you
- What if you could never get your files back?

What can be done to prevent or at least reduce the risk of this happening to you?

Create a risk tolerance plan for your business.
Keep up on your critical updates (windows and other software).
Keep antivirus functioning and up to date.
Do preventative maintenance.
System monitoring (so things can be fixed before they cause problems).
Web protection (block known bad sites and such)
Backup. Backup!

Most of this can be done by you or your in-house staff. Things to consider are:

- Staff time costs? (what does 15 to 30min per computer everyday add up to?)
- Are they actually doing it?
- Are they doing it right?

Or we could look after these things for you!

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ACS Managed IT Services

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Managed Backup

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Fortinet Firewall

Highly Recommend

“I own Supreme Convenience Stores and I’m happy to say that I highly recommend ACS computers for all your computer and IT requirements.

They are very quick to deliver and support all of our computer needs. The staff are very knowledgeable and friendly.”

-Jim Cameron

Very Happy…

“We use ACS Computer Solutions for our business and have always been very happy with the service. They are often able to solve a problem for us over the phone which is super convenient.

I would definitely recommend ACS Computer Solutions to my friends.”

-Tracy, The Home Medical Shop® and Pavia Shoe Co.

“Go See Them At ACS”

“I must say I am very happy with the work that the ACS team does for me. Consistently time after time they deliver exactly what I need. And the added bonus is that ACS is competitively priced. There has been many times where your team has come through for me in a computer related disaster. There have been several occasions where I am running around town trying to find parts due to a computer failure and when I go into a big box store looking for help they say “go see them at ACS”. That alone speaks volumes for the reputation that you guys have around town. Keep up the good work. By the way I am absolutely loving my two new systems, they came setup as expected and had the quality components I have come to expect from ACS. Thank you.”

-David Gillis, Computers made basic

Always Treated Very Well

“All the staff at ACS computers has always treated me and my company very well, they are willing to do office and house calls to help sort things out, even when the problem is between the keyboard and the chair. I have purchased a few computers, lap tops etc from them, each time they helped me to chose equipment appropriate to my needs, and they have never tried to up sell me something I did not need. I will continue to use their services in the future. Thank you for all your help.”

-Larry Poirier, President, Larry Poirier Construction Ltd

Speed and Competence

“I’ve been buying computers from ACS for almost 10 years. I have specific needs for my computing. I send Andre the list of what I need, and he makes that happen. I can’t get that from any of the big box stores. I appreciate the speed and competence of the service I receive. And the one time I chose to buy a computer somewhere else, only reinforced for me how good the crew at ACS is.”

-Carrie Reid, Mostly Salish Consulting

Nothing But Good Service and Help

“I have had nothing but good service and help when needed from ACS Computers. Andre and his staff are knowledgeable and always try, and usually succeed, to solve my computer problems. Thanks guys,”

– David

Competitive Prices / Prompt & User Friendly Service

“Comox Valley Art Gallery has dealt with ACS since their inception on 5th Street many years ago (10?). Their prices are competitive and they give prompt and user friendly service.”

-Tony Martin, Exec Director of Comox Valley Art Gallery

Making This Part Of My Life Headache Free!

“For the last few years I have given our computer business to ACS. Not only am I happy with this decision for ourselves, but I am also eager to recommend them to anyone who is in need of new computers or computer service. When we required a new server and the provider of our point of sales software told us that we had to spend $15,000 to get us up to par, I was glad to have Andre come up with a solution that cost me less than half.

Thank you Andre and team for making this part of my life headache free!”

-Tomi Wittwer, Comox Fireplace & Patio

Always Incredibly Helpful and Supportive

“The Black Creek Community Centre has grown a lot over the years, and we are so grateful for everything ACS computers has done to help us “keep up” technologically! They are always incredibly helpful and supportive of our needs. They are also very supportive of their community, and we are so grateful for the affordable pricing that means our non-profit organization can do everything required to keep our computer system running, secure and up-to-date. Thanks ACS team! ”

-Dana Starritt, Executive Director, Black Creek Community Centre

Lowered Stress Level

“We would very much like to thank all of you at ACS Computer Solutions for all the great work you do for us, and thank you also for my much lowered stress level and peace of mind. Don’t know what we would do without you.”

-Shelley R, D and D logging (managed services client)