Why Managed Services?

You can afford to have your own IT department.

Having IT professionals looking after your updates, security and back-ups keeps your business running smoothly, your data secure and gives you professional and friendly support if anything does go wrong.

Managed services are cost effective because we do not need to charge you an hourly rate, we have many clients that all have similar needs, and we meet those needs at the same time! If something does go wrong, you receive prompt service from a local company you can trust.

Personalize service from a local company, with world class software and hardware to support your business goals. Sounds good right?

But do YOU need it?

Here are a few questions to help you make that decision, you can also book a Business IT consult if you would like a review of your needs and discover what solutions we can provide.

What if?

What would happen if your computers didn’t work anymore?

Can your business operate without computers? If you are like us, you may as well shut your doors if your computers aren’t functioning. This used to be the case when the power went out, now for most people it’s also the case when the computers are down.

What can cause computer down time?

- Hardware failure (some physical component of your computer fails)
- Human error. One wrong click on the internet. One wrong file deleted
- Viruses
- Hackers

How long can you go without your computer and/or your data?

- Can you be down 2 weeks? 1 week? A day? Hours?
- How much will down time cost you
- What if you could never get your files back?

What can be done to prevent or at least reduce the risk of this happening to you?

Create a risk tolerance plan for your business.
Keep up on your critical updates (windows and other software).
Keep antivirus functioning and up to date.
Do preventative maintenance.
System monitoring (so things can be fixed before they cause problems).
Web protection (block known bad sites and such)
Backup. Backup!

Most of this can be done by you or your in-house staff. Things to consider are:

- Staff time costs? (what does 15 to 30min per computer everyday add up to?)
- Are they actually doing it?
- Are they doing it right?

Or we could look after these things for you!



ACS Managed IT Services



Managed Backup



Fortinet Firewall

Friendly and Helpful

“I’ve found the guys at ACS to be very friendly and helpful whenever I’ve had an issue or needed new hardware,”

– Hans Peter Meyer.

Non-Profit Organization Budget, Excels in Customer Service

“It is so important that we have an I.T. company that understands the limitations of our type of non-profit organization. With a strict budget and a small staff, we need a team that can work within these parameters but that still excels in customer service and continually offers value for our computing needs. It is for this reason, ACS has been a perfect fit for our society.”

-Lisa M. Iverson, Operations Manager, UPPER ISLAND WOMEN OF NATIVE ANCESTRY

Competitive Prices / Prompt & User Friendly Service

“Comox Valley Art Gallery has dealt with ACS since their inception on 5th Street many years ago (10?). Their prices are competitive and they give prompt and user friendly service.”

-Tony Martin, Exec Director of Comox Valley Art Gallery

ACS Keeps Me Operating

“I run a small – but with customers in many time zones world wide – oil well-log interpretation service in Merville. ACS has built five custom computers for me. The first with 8 GB of Ram, Then 16 GB of Ram, then 24 GB of Ram, then 96 GB of Ram and the last one was 512 GB of Ram. My Grandsons now use them all except the last three: these are used in my business. Occasionally, the computers will come up with glitches. I take it in to ACS and say I have no idea what is wrong but I need it back running this afternoon. They also comply as fast as possible. ACS keeps me operating and I sure appreciate them being available!”

-Bob E.

Super Knowledgeable

“The staff at ACS Computers are amazing. They’re super knowledgeable and it’s a real comfort to know that when I take my laptop in that they’re going to get to the bottom of the problem and fix it right the first time.”

-Kris, Halftone Pixel

Speed and Competence

“I’ve been buying computers from ACS for almost 10 years. I have specific needs for my computing. I send Andre the list of what I need, and he makes that happen. I can’t get that from any of the big box stores. I appreciate the speed and competence of the service I receive. And the one time I chose to buy a computer somewhere else, only reinforced for me how good the crew at ACS is.”

-Carrie Reid, Mostly Salish Consulting

“Step Away….Do Not Touch Anything…Call Thom”

“As most people, they are great at their skill set and need to outsource the other areas they are not so great at. I would love to be great at everything but I don’t have enough years in my life to obtain the millions of things I would want to learn. One of those areas is the dreaded computer hardware and some software issues. Our office relies heavily on our technology systems and one day without it equates to a lot of work not being done. Thom at ACS Computers is our savior. I really don’t know what we would do without him as I panic the minute the computer tell me to “Step Away….Do Not Touch Anything…call Thom” . Sometimes I can just call their office and Thom can remote in and fix an issue that I have no idea what that foreign language the computer speaks is saying to me. Thom is our “go to” guy but if he is not available then any of the other great guys there can help. All businesses need business “partners” and ACS Computers is one that keeps our business running smoothly.”

-Jan Ashcroft, Ashcroft & Associates Inc.
For all your accounting needs

Solutions That Nobody Else Offered

“I discovered ACS around 2007 – A place where I could sometimes find parts that nobody else carried, solutions that nobody else offered, at prices that not many could beat. Add integrity, add a great attitude towards customer service, and I was hooked! When I opted to rejoin the world with scheduled paychecks, I didn’t hesitate to point my customer base over to ACS. Don’t think twice about calling (say hi to Thom and Andre for me!) and I don’t think you will ever regret it!”

-Andrea FullerT

VERY Happy

“We are VERY happy.”

-Al McGarvey, A.W. McGarvey Law Office

Tried the Rest, ACS Still the Best

“I’ve tried the rest and ACS is still the best. Andre and his staff have always been helpful when it has come to my computer and networking needs. Their pricing is very competitive and the service is great. I would recommend ACS for your computer and network needs.”

– Andre from Engrave It