Why Managed Services?

You can afford to have your own IT department.

Having IT professionals looking after your updates, security and back-ups keeps your business running smoothly, your data secure and gives you professional and friendly support if anything does go wrong.

Managed services are cost effective because we do not need to charge you an hourly rate, we have many clients that all have similar needs, and we meet those needs at the same time! If something does go wrong, you receive prompt service from a local company you can trust.

Personalize service from a local company, with world class software and hardware to support your business goals. Sounds good right?

But do YOU need it?

Here are a few questions to help you make that decision, you can also book a Business IT consult if you would like a review of your needs and discover what solutions we can provide.

What if?

What would happen if your computers didn’t work anymore?

Can your business operate without computers? If you are like us, you may as well shut your doors if your computers aren’t functioning. This used to be the case when the power went out, now for most people it’s also the case when the computers are down.

What can cause computer down time?

- Hardware failure (some physical component of your computer fails)
- Human error. One wrong click on the internet. One wrong file deleted
- Viruses
- Hackers

How long can you go without your computer and/or your data?

- Can you be down 2 weeks? 1 week? A day? Hours?
- How much will down time cost you
- What if you could never get your files back?

What can be done to prevent or at least reduce the risk of this happening to you?

Create a risk tolerance plan for your business.
Keep up on your critical updates (windows and other software).
Keep antivirus functioning and up to date.
Do preventative maintenance.
System monitoring (so things can be fixed before they cause problems).
Web protection (block known bad sites and such)
Backup. Backup!

Most of this can be done by you or your in-house staff. Things to consider are:

- Staff time costs? (what does 15 to 30min per computer everyday add up to?)
- Are they actually doing it?
- Are they doing it right?

Or we could look after these things for you!

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ACS Managed IT Services

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Managed Backup

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Fortinet Firewall

Professional, Expert and Up-to-Date Advice

“ACS Computer Solutions has always provided us with professional, expert and up-to-date advice. They are always ready to assist us when we’re in a bind and go the extra mile when we have questions for our business needs and concerns. In such a time of rapid technological change, it’s nice to know we can call ACS Computer Solutions and have peace of mind with managing our i.t. needs ~ and they’re really nice guys!”

-Comox District Teachers’ Association

Calm and Helpful Attention

“I have purchased my last 3 computers from ACS and have been happy with the service, products and help. When I have wanted to beat my computer up, I have received calm and helpful attention and the problems have been solved. ACS offers what I want from a computer store reliable service that can be trusted.”

– Ruth

Highly Recommend

“I own Supreme Convenience Stores and I’m happy to say that I highly recommend ACS computers for all your computer and IT requirements.

They are very quick to deliver and support all of our computer needs. The staff are very knowledgeable and friendly.”

-Jim Cameron

Speed and Competence

“I’ve been buying computers from ACS for almost 10 years. I have specific needs for my computing. I send Andre the list of what I need, and he makes that happen. I can’t get that from any of the big box stores. I appreciate the speed and competence of the service I receive. And the one time I chose to buy a computer somewhere else, only reinforced for me how good the crew at ACS is.”

-Carrie Reid, Mostly Salish Consulting

A Big Bouquet

From the Comox Valley Echo Beef and Bouquets April 29th 2011:

“A BIG BOUQUET to the great guys at ACS Computer Solutions. Andre recently guided this low-tech individual through the purchase of a new tower and Thom patiently helped me resolve a couple of problems with some existing software. I never felt like my questions were foolish nor my problems insignificant. Speedy, efficient service from personable, friendly – and very knowledgeable – staff.”

My Go-To

“ACS Computer Solutions has been my go-to for my business’ computer needs for over 7 years. Time after time, they provide friendly, timely and prompt service, and have always been able to help with whatever I’ve needed. From hardware to advice and everything in between, they are my trusted local source. Thank you ACS!”

-Shelly Stanchuk, Tailfeather Graphic Design

Non-Profit Organization Budget, Excels in Customer Service

“It is so important that we have an I.T. company that understands the limitations of our type of non-profit organization. With a strict budget and a small staff, we need a team that can work within these parameters but that still excels in customer service and continually offers value for our computing needs. It is for this reason, ACS has been a perfect fit for our society.”

-Lisa M. Iverson, Operations Manager, UPPER ISLAND WOMEN OF NATIVE ANCESTRY

Friendly and Helpful

“I’ve found the guys at ACS to be very friendly and helpful whenever I’ve had an issue or needed new hardware,”

– Hans Peter Meyer.

Nothing But Good Service and Help

“I have had nothing but good service and help when needed from ACS Computers. Andre and his staff are knowledgeable and always try, and usually succeed, to solve my computer problems. Thanks guys,”

– David

Tried the Rest, ACS Still the Best

“I’ve tried the rest and ACS is still the best. Andre and his staff have always been helpful when it has come to my computer and networking needs. Their pricing is very competitive and the service is great. I would recommend ACS for your computer and network needs.”

– Andre from Engrave It