(250) 334-2000 info@acspom.com

Why Managed Services?

You can afford to have your own IT department.

Having IT professionals looking after your updates, security and back-ups keeps your business running smoothly, your data secure and gives you professional and friendly support if anything does go wrong.  

Managed services are cost effective because we do not need to charge you an hourly rate, we have many clients that all have similar needs, and we meet those needs at the same time! If something does go wrong, you receive prompt service from a local company you can trust. 

Personalize service from a local company, with world class software and hardware to support your business goals. Sounds good right? 

But do YOU need it?

Here are a few questions to help you make that decision, you can also book a Business IT consult if you would like a review of your needs and discover what solutions we can provide

What if?

What would happen if your computers didn’t work anymore?

Can your business operate without computers? If you are like us, you may as well shut your doors if your computers aren’t functioning. This used to be the case when the power went out, now for most people it’s also the case when the computers are down.

What can cause computer down time?

    • Hardware failure (some physical component of your computer fails)
    • Human error. One wrong click on the internet. One wrong file deleted
    • Viruses
    • Hackers

How long can you go without your computer and/or your data?

    • Can you be down 2 weeks? 1 week? A day? Hours?
    • How much will down time cost you
    • What if you could never get your files back?

What can be done to prevent or at least reduce the risk of this happening to you?

  1. Create a risk tolerance plan for your business.
  2. Keep up on your critical updates (windows and other software).
  3. Keep antivirus functioning and up to date.
  4. Do preventative maintenance.
  5. System monitoring (so things can be fixed before they cause problems).
  6. Web protection (block known bad sites and such)
  7. Backup. Backup!

Most of this can be done by you or your in-house staff.  Things to consider are:

    • Staff time costs? (what does 15 to 30min per computer everyday add up to?)
    • Are they actually doing it?
    • Are they doing it right?

Or we could look after these things for you!

Tried the Rest, ACS Still the Best

“I’ve tried the rest and ACS is still the best. Andre and his staff have always been helpful when it has come to my computer and networking needs. Their pricing is very competitive and the service is great. I would recommend ACS for your computer and network needs.”

– Andre from Engrave It

Friendly and Helpful

“I’ve found the guys at ACS to be very friendly and helpful whenever I’ve had an issue or needed new hardware,”

– Hans Peter Meyer.

Always Treated Very Well

“All the staff at ACS computers has always treated me and my company very well, they are willing to do office and house calls to help sort things out, even when the problem is between the keyboard and the chair. I have purchased a few computers, lap tops etc from them, each time they helped me to chose equipment appropriate to my needs, and they have never tried to up sell me something I did not need. I will continue to use their services in the future. Thank you for all your help.”

-Larry Poirier, President, Larry Poirier Construction Ltd

Reliable PC Tech Support

 “We have used ACS Computers for many years as one of our very few trusted technology and computer providers. In our business we cannot afford to be down for very long. We need reliable PC tech support and hardware that won’t let us down. Andre and his crew have provided that for us. And their prices are usually better than the “big guys” which makes it easy to shop local.”

-Bryan, ABC Printing & Signs

Solid Technical Advice

“ACS has been giving our company solid technical advice and support for many years, with efficiency in time and cost. Their reassuring support is certainly why I chose to stay with this company; service is everything with computers, it’s how the purchase is backed up later on that makes all of the difference!”

-Susan Healy, Theme Gardens Ltd.

“Step Away….Do Not Touch Anything…Call Thom”

 “As most people, they are great at their skill set and need to outsource the other areas they are not so great at. I would love to be great at everything but I don’t have enough years in my life to obtain the millions of things I would want to learn. One of those areas is the dreaded computer hardware and some software issues. Our office relies heavily on our technology systems and one day without it equates to a lot of work not being done. Thom at ACS Computers is our savior. I really don’t know what we would do without him as I panic the minute the computer tell me to “Step Away….Do Not Touch Anything…call Thom” . Sometimes I can just call their office and Thom can remote in and fix an issue that I have no idea what that foreign language the computer speaks is saying to me. Thom is our “go to” guy but if he is not available then any of the other great guys there can help. All businesses need business “partners” and ACS Computers is one that keeps our business running smoothly.”

-Jan Ashcroft, Ashcroft & Associates Inc.
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Professional, Expert and Up-to-Date Advice

 “ACS Computer Solutions has always provided us with professional, expert and up-to-date advice. They are always ready to assist us when we’re in a bind and go the extra mile when we have questions for our business needs and concerns. In such a time of rapid technological change, it’s nice to know we can call ACS Computer Solutions and have peace of mind with managing our i.t. needs ~ and they’re really nice guys!”

-Comox District Teachers’ Association

My Go-To

 “ACS Computer Solutions has been my go-to for my business’ computer needs for over 7 years. Time after time, they provide friendly, timely and prompt service, and have always been able to help with whatever I’ve needed. From hardware to advice and everything in between, they are my trusted local source. Thank you ACS!”

-Shelly Stanchuk, Tailfeather Graphic Design

Solutions That Nobody Else Offered

“I discovered ACS around 2007 – A place where I could sometimes find parts that nobody else carried, solutions that nobody else offered, at prices that not many could beat. Add integrity, add a great attitude towards customer service, and I was hooked! When I opted to rejoin the world with scheduled paychecks, I didn’t hesitate to point my customer base over to ACS. Don’t think twice about calling (say hi to Thom and Andre for me!) and I don’t think you will ever regret it!”

-Andrea FullerT

Very Happy…

“We use ACS Computer Solutions for our business and have always been very happy with the service.  They are often able to solve a problem for us over the phone which is super convenient.

I would definitely recommend ACS Computer Solutions to my friends.”

-Tracy, The Home Medical Shop® and Pavia Shoe Co.

Peace of mind!

friendly, local, proven