(250) 334-2000 info@acspom.com

Why Managed Services?

You can afford to have your own IT department.

Having IT professionals looking after your updates, security and back-ups keeps your business running smoothly, your data secure and gives you professional and friendly support if anything does go wrong.  

Managed services are cost effective because we do not need to charge you an hourly rate, we have many clients that all have similar needs, and we meet those needs at the same time! If something does go wrong, you receive prompt service from a local company you can trust. 

Personalize service from a local company, with world class software and hardware to support your business goals. Sounds good right? 

But do YOU need it?

Here are a few questions to help you make that decision, you can also book a Business IT consult if you would like a review of your needs and discover what solutions we can provide

What if?

What would happen if your computers didn’t work anymore?

Can your business operate without computers? If you are like us, you may as well shut your doors if your computers aren’t functioning. This used to be the case when the power went out, now for most people it’s also the case when the computers are down.

What can cause computer down time?

    • Hardware failure (some physical component of your computer fails)
    • Human error. One wrong click on the internet. One wrong file deleted
    • Viruses
    • Hackers

How long can you go without your computer and/or your data?

    • Can you be down 2 weeks? 1 week? A day? Hours?
    • How much will down time cost you
    • What if you could never get your files back?

What can be done to prevent or at least reduce the risk of this happening to you?

  1. Create a risk tolerance plan for your business.
  2. Keep up on your critical updates (windows and other software).
  3. Keep antivirus functioning and up to date.
  4. Do preventative maintenance.
  5. System monitoring (so things can be fixed before they cause problems).
  6. Web protection (block known bad sites and such)
  7. Backup. Backup!

Most of this can be done by you or your in-house staff.  Things to consider are:

    • Staff time costs? (what does 15 to 30min per computer everyday add up to?)
    • Are they actually doing it?
    • Are they doing it right?

Or we could look after these things for you!

Very Happy…

“We use ACS Computer Solutions for our business and have always been very happy with the service.  They are often able to solve a problem for us over the phone which is super convenient.

I would definitely recommend ACS Computer Solutions to my friends.”

-Tracy, The Home Medical Shop® and Pavia Shoe Co.

Fantastic!

 “ACS is fantastic!  Results…. were fast and seamless. We encountered Outstanding friendly service by more than one staff member.”

-Vince, Owner, Organic Sleep

Speed and Competence

“I’ve been buying computers from ACS for almost 10 years. I have specific needs for my computing. I send Andre the list of what I need, and he makes that happen.  I can’t get that from any of the big box stores. I appreciate the speed and competence of the service I receive. And the one time I chose to buy a computer somewhere else, only reinforced for me how good the crew at ACS is.”

-Carrie Reid, Mostly Salish Consulting

A Big Bouquet

From the Comox Valley Echo Beef and Bouquets April 29th 2011:

“A BIG BOUQUET to the great guys at ACS Computer Solutions. Andre recently guided this low-tech individual through the purchase of a new tower and Thom patiently helped me resolve a couple of problems with some existing software. I never felt like my questions were foolish nor my problems insignificant. Speedy, efficient service from personable, friendly – and very knowledgeable – staff.”

Always Incredibly Helpful and Supportive

“The Black Creek Community Centre has grown a lot over the years, and we are so grateful for everything ACS computers has done to help us “keep up” technologically!  They are always incredibly helpful and supportive of our needs.  They are also very supportive of their community, and we are so grateful for the affordable pricing that means our non-profit organization can do everything required to keep our computer system running, secure and up-to-date.  Thanks ACS team! ”

-Dana Starritt, Executive Director, Black Creek Community Centre

Non-Profit Organization Budget, Excels in Customer Service

 “It is so important that we have an I.T. company that understands the limitations of our type of non-profit organization. With a strict budget and a small staff, we need a team that can work within these parameters but that still excels in customer service and continually offers value for our computing needs. It is for this reason, ACS has been a perfect fit for our society.”

-Lisa M. Iverson, Operations Manager, UPPER ISLAND WOMEN OF NATIVE ANCESTRY

Supportive and Responsive

“ACS has been monitoring and supporting our systems and software since our purchase of 40 Knots Vineyard and Estate Winery in July 2014.  They advised how to right-size our network system, moved and wired all our equipment, advised on equipment purchases and supported our network through monitoring and providing off-site back up storage to ensure safety of our records.  When my hard drive was about to crash on my PC, they phoned and advised before it happened, replaced my hard drive, and had me back up and running within two days.  ACS staff is knowledgeable, friendly, and very responsive to all my needs.  They also provide great value for their services and fair prices.  I have worked with many companies offering these services through the years, but none have been as supportive and responsive as ACS.”

-Brenda Hetman-Craig, Owner, 40 Knots Vineyard and Estate Winery Inc.

Solutions That Nobody Else Offered

“I discovered ACS around 2007 – A place where I could sometimes find parts that nobody else carried, solutions that nobody else offered, at prices that not many could beat. Add integrity, add a great attitude towards customer service, and I was hooked! When I opted to rejoin the world with scheduled paychecks, I didn’t hesitate to point my customer base over to ACS. Don’t think twice about calling (say hi to Thom and Andre for me!) and I don’t think you will ever regret it!”

-Andrea FullerT

“Go See Them At ACS”

 “I must say I am very happy with the work that the ACS team does for me. Consistently time after time they deliver exactly what I need. And the added bonus is that ACS is competitively priced. There has been many times where your team has come through for me in a computer related disaster. There have been several occasions where I am running around town trying to find parts due to a computer failure and when I go into a big box store looking for help they say “go see them at ACS”. That alone speaks volumes for the reputation that you guys have around town. Keep up the good work. By the way I am absolutely loving my two new systems, they came setup as expected and had the quality components I have come to expect from ACS. Thank you.”

-David Gillis, Computers made basic

My Go-To

 “ACS Computer Solutions has been my go-to for my business’ computer needs for over 7 years. Time after time, they provide friendly, timely and prompt service, and have always been able to help with whatever I’ve needed. From hardware to advice and everything in between, they are my trusted local source. Thank you ACS!”

-Shelly Stanchuk, Tailfeather Graphic Design

Peace of mind!

friendly, local, proven