(250) 334-2000

About Us

WELCOME TO ACS COMPUTER SOLUTIONS.


We provide managed IT services to local businesses, charities and professionals alike.

We are a family run, Comox Valley grown company, with strong roots in our community.

At ACS we take a personal interest in your business goals and can provide the IT support you need to reach them.

We pride ourselves in providing knowledgeable and experienced consulting, timely service, and quality products.

ACS business technology and security experts will streamline your IT, allowing you to focus on your clients and your expertise.


Make ACS your IT department and find IT peace of mind!

ACS History 1994-2021….. 

Andre started ACS (Andre’s Creative Services) out of his home in 1994. Andre, a geek at heart, shifted his focus away from his thriving hot-tub and pool business to building a computer business. For a while he had clients who had their hot tub and computer fixed all in one service call!  

Soon ACS, built by word of mouth, had outgrown his home. So, in 2001 Andre and Paula, with the support of family and friends opened their first retail location on 5th Street, Courtenay. The retail location brought new clients and the business grew quickly. There are lots of great memories from the 5th street store including all the fun at the Halloween parades! 

In 2006, again with the support and encouragement of family and friends, ACS moved to it’s current location behind the mall. This was a great move, with more space and easier access ACS continued to grow. As technology continued to change and word of mouth in the business community spread, the business clients who were always the core of ACS began to swell. 

In 2009, Thom, another geek at heart, was hired and started running the retail and repair in 2012 so Andre could focus on business clients. Thom’s integrity, good humour and work ethic eventually had him moving into ACS business service support in 2016. Thom is now the technical support for day-to-day issues for business clients. If you see the ACS Spark – it will be Thom at the wheel! 

Andre’s passion nowadays is business consulting. Helping businesses navigate the IT world and discover the right products and services, especially security, that will help their business thrive! After 35 years as a small business owner, Andre is uniquely adept at understanding the time management issues and pitfalls attached to running a business, and how to avoid them, as best as possible.  

Andre and Paula made the heart wrenching decision to close the residential support and sales side of the business in March 2020. During the early days of the pandemic, business clients needed support more than ever and Thom and Andre were there every day to support their businesses and keep things running smoothly despite everything happening around us.  

Paula, always the bookkeeper and business partner, has joined the team in a more formal capacity. It is Paula you will hear on the phone and although she more of gardener at heart than a geek, she can help you to get in touch with the right geek! 

At the core ACS is a service business, although we provide high quality products it is really the expertise gained by years in the IT industry and in business that make the ACS team what it is. In 2021 ACS has rebranded to better to reflect what ACS does: provide IT peace of mind!  

It is that expertise and peace of mind that ACS gives back to the Comox Valley community. Over the years ACS has assisted many fundraisers, community groups and mostly recently our Crushing it for Charity Recycle Program. With the retail store closed ACS is focusing on getting the word out to Comox Valley charities that we provide discounted IT support. We give our IT expertise and help local charities get their work done!  

Friendly and Helpful

“I’ve found the guys at ACS to be very friendly and helpful whenever I’ve had an issue or needed new hardware,”

– Hans Peter Meyer.

Making This Part Of My Life Headache Free!

 “For the last few years I have given our computer business to ACS. Not only am I happy with this decision for ourselves, but I am also eager to recommend them to anyone who is in need of new computers or computer service. When we required a new server and the provider of our point of sales software told us that we had to spend $15,000 to get us up to par, I was glad to have Andre come up with a solution that cost me less than half.

Thank you Andre and team for making this part of my life headache free!”

-Tomi Wittwer, Comox Fireplace & Patio

Super Knowledgeable

 “The staff at ACS Computers are amazing. They’re super knowledgeable and it’s a real comfort to know that when I take my laptop in that they’re going to get to the bottom of the problem and fix it right the first time.”

-Kris, Halftone Pixel

Tried the Rest, ACS Still the Best

“I’ve tried the rest and ACS is still the best. Andre and his staff have always been helpful when it has come to my computer and networking needs. Their pricing is very competitive and the service is great. I would recommend ACS for your computer and network needs.”

– Andre from Engrave It

Non-Profit Organization Budget, Excels in Customer Service

 “It is so important that we have an I.T. company that understands the limitations of our type of non-profit organization. With a strict budget and a small staff, we need a team that can work within these parameters but that still excels in customer service and continually offers value for our computing needs. It is for this reason, ACS has been a perfect fit for our society.”

-Lisa M. Iverson, Operations Manager, UPPER ISLAND WOMEN OF NATIVE ANCESTRY

Solutions That Nobody Else Offered

“I discovered ACS around 2007 – A place where I could sometimes find parts that nobody else carried, solutions that nobody else offered, at prices that not many could beat. Add integrity, add a great attitude towards customer service, and I was hooked! When I opted to rejoin the world with scheduled paychecks, I didn’t hesitate to point my customer base over to ACS. Don’t think twice about calling (say hi to Thom and Andre for me!) and I don’t think you will ever regret it!”

-Andrea FullerT

Always Treated Very Well

“All the staff at ACS computers has always treated me and my company very well, they are willing to do office and house calls to help sort things out, even when the problem is between the keyboard and the chair. I have purchased a few computers, lap tops etc from them, each time they helped me to chose equipment appropriate to my needs, and they have never tried to up sell me something I did not need. I will continue to use their services in the future. Thank you for all your help.”

-Larry Poirier, President, Larry Poirier Construction Ltd

My Go-To

 “ACS Computer Solutions has been my go-to for my business’ computer needs for over 7 years. Time after time, they provide friendly, timely and prompt service, and have always been able to help with whatever I’ve needed. From hardware to advice and everything in between, they are my trusted local source. Thank you ACS!”

-Shelly Stanchuk, Tailfeather Graphic Design

Professional, Expert and Up-to-Date Advice

 “ACS Computer Solutions has always provided us with professional, expert and up-to-date advice. They are always ready to assist us when we’re in a bind and go the extra mile when we have questions for our business needs and concerns. In such a time of rapid technological change, it’s nice to know we can call ACS Computer Solutions and have peace of mind with managing our i.t. needs ~ and they’re really nice guys!”

-Comox District Teachers’ Association

ACS Keeps Me Operating

“I run a small – but with customers in many time zones world wide – oil well-log interpretation​ service in Merville.  ACS has built five custom computers for me.  The first with 8 GB of Ram, Then 16 GB of Ram, then 24 GB of Ram, then 96 GB of Ram and the last one was 512 GB of Ram.  My Grandsons now use them all except the last three: these are used in my business.  Occasionally, the computers will come up with glitches.  I take it in to ACS and say I have no idea what is wrong but I need it back running this afternoon.  They also comply as fast as possible.  ACS keeps me operating and I sure appreciate them being available!”

-Bob E.

friendly, local, proven