(250) 334-2000

About Us

WELCOME TO ACS COMPUTER SOLUTIONS.


We provide managed IT services to local businesses, charities and professionals alike.

We are a family run, Comox Valley grown company, with strong roots in our community.

At ACS we take a personal interest in your business goals and can provide the IT support you need to reach them.

We pride ourselves in providing knowledgeable and experienced consulting, timely service, and quality products.

ACS business technology and security experts will streamline your IT, allowing you to focus on your clients and your expertise.


Make ACS your IT department and find IT peace of mind!

ACS History 1994-2021….. 

Andre started ACS (Andre’s Creative Services) out of his home in 1994. Andre, a geek at heart, shifted his focus away from his thriving hot-tub and pool business to building a computer business. For a while he had clients who had their hot tub and computer fixed all in one service call!  

Soon ACS, built by word of mouth, had outgrown his home. So, in 2001 Andre and Paula, with the support of family and friends opened their first retail location on 5th Street, Courtenay. The retail location brought new clients and the business grew quickly. There are lots of great memories from the 5th street store including all the fun at the Halloween parades! 

In 2006, again with the support and encouragement of family and friends, ACS moved to it’s current location behind the mall. This was a great move, with more space and easier access ACS continued to grow. As technology continued to change and word of mouth in the business community spread, the business clients who were always the core of ACS began to swell. 

In 2009, Thom, another geek at heart, was hired and started running the retail and repair in 2012 so Andre could focus on business clients. Thom’s integrity, good humour and work ethic eventually had him moving into ACS business service support in 2016. Thom is now the technical support for day-to-day issues for business clients. If you see the ACS Spark – it will be Thom at the wheel! 

Andre’s passion nowadays is business consulting. Helping businesses navigate the IT world and discover the right products and services, especially security, that will help their business thrive! After 35 years as a small business owner, Andre is uniquely adept at understanding the time management issues and pitfalls attached to running a business, and how to avoid them, as best as possible.  

Andre and Paula made the heart wrenching decision to close the residential support and sales side of the business in March 2020. During the early days of the pandemic, business clients needed support more than ever and Thom and Andre were there every day to support their businesses and keep things running smoothly despite everything happening around us.  

Paula, always the bookkeeper and business partner, has joined the team in a more formal capacity. It is Paula you will hear on the phone and although she more of gardener at heart than a geek, she can help you to get in touch with the right geek! 

At the core ACS is a service business, although we provide high quality products it is really the expertise gained by years in the IT industry and in business that make the ACS team what it is. In 2021 ACS has rebranded to better to reflect what ACS does: provide IT peace of mind!  

It is that expertise and peace of mind that ACS gives back to the Comox Valley community. Over the years ACS has assisted many fundraisers, community groups and mostly recently our Crushing it for Charity Recycle Program. With the retail store closed ACS is focusing on getting the word out to Comox Valley charities that we provide discounted IT support. We give our IT expertise and help local charities get their work done!  

VERY Happy

 “We are VERY happy.”

-Al McGarvey, A.W. McGarvey Law Office

Very Happy…

“We use ACS Computer Solutions for our business and have always been very happy with the service.  They are often able to solve a problem for us over the phone which is super convenient.

I would definitely recommend ACS Computer Solutions to my friends.”

-Tracy, The Home Medical Shop® and Pavia Shoe Co.

Friendly and Always Reliable

“ACS has provided Project Watershed with friendly and always reliable service. We are pleased with their response time, skill, and professionalism. Our office computer systems run smooth and effectively with the support of ACS.”

-Lisa La Rose, Project Water Shed

A Solid Company to Work With

 “ACS Computer Solutions is a solid company to work with, the staff are quick to respond to our requests, always ready to problem solve and stick with a challenge until it’s overcome.  To us, they’re an extension of our work family!  They’re a terrific team!”

-Dianne Hawkins, CEO, Comox Valley Chamber of Commerce

Solutions That Nobody Else Offered

“I discovered ACS around 2007 – A place where I could sometimes find parts that nobody else carried, solutions that nobody else offered, at prices that not many could beat. Add integrity, add a great attitude towards customer service, and I was hooked! When I opted to rejoin the world with scheduled paychecks, I didn’t hesitate to point my customer base over to ACS. Don’t think twice about calling (say hi to Thom and Andre for me!) and I don’t think you will ever regret it!”

-Andrea FullerT

Calm and Helpful Attention

“I have purchased my last 3 computers from ACS and have been happy with the service, products and help. When I have wanted to beat my computer up, I have received calm and helpful attention and the problems have been solved. ACS offers what I want from a computer store reliable service that can be trusted.”

– Ruth

My Go-To

 “ACS Computer Solutions has been my go-to for my business’ computer needs for over 7 years. Time after time, they provide friendly, timely and prompt service, and have always been able to help with whatever I’ve needed. From hardware to advice and everything in between, they are my trusted local source. Thank you ACS!”

-Shelly Stanchuk, Tailfeather Graphic Design

Always Incredibly Helpful and Supportive

“The Black Creek Community Centre has grown a lot over the years, and we are so grateful for everything ACS computers has done to help us “keep up” technologically!  They are always incredibly helpful and supportive of our needs.  They are also very supportive of their community, and we are so grateful for the affordable pricing that means our non-profit organization can do everything required to keep our computer system running, secure and up-to-date.  Thanks ACS team! ”

-Dana Starritt, Executive Director, Black Creek Community Centre

Super Knowledgeable

 “The staff at ACS Computers are amazing. They’re super knowledgeable and it’s a real comfort to know that when I take my laptop in that they’re going to get to the bottom of the problem and fix it right the first time.”

-Kris, Halftone Pixel

Always Treated Very Well

“All the staff at ACS computers has always treated me and my company very well, they are willing to do office and house calls to help sort things out, even when the problem is between the keyboard and the chair. I have purchased a few computers, lap tops etc from them, each time they helped me to chose equipment appropriate to my needs, and they have never tried to up sell me something I did not need. I will continue to use their services in the future. Thank you for all your help.”

-Larry Poirier, President, Larry Poirier Construction Ltd

friendly, local, proven