(250) 334-2000

About Us

WELCOME TO ACS COMPUTER SOLUTIONS.


We provide managed IT services to local businesses, charities and professionals alike.

We are a family run, Comox Valley grown company, with strong roots in our community.

At ACS we take a personal interest in your business goals and can provide the IT support you need to reach them.

We pride ourselves in providing knowledgeable and experienced consulting, timely service, and quality products.

ACS business technology and security experts will streamline your IT, allowing you to focus on your clients and your expertise.


Make ACS your IT department and find IT peace of mind!

ACS History 1994-2021….. 

Andre started ACS (Andre’s Creative Services) out of his home in 1994. Andre, a geek at heart, shifted his focus away from his thriving hot-tub and pool business to building a computer business. For a while he had clients who had their hot tub and computer fixed all in one service call!  

Soon ACS, built by word of mouth, had outgrown his home. So, in 2001 Andre and Paula, with the support of family and friends opened their first retail location on 5th Street, Courtenay. The retail location brought new clients and the business grew quickly. There are lots of great memories from the 5th street store including all the fun at the Halloween parades! 

In 2006, again with the support and encouragement of family and friends, ACS moved to it’s current location behind the mall. This was a great move, with more space and easier access ACS continued to grow. As technology continued to change and word of mouth in the business community spread, the business clients who were always the core of ACS began to swell. 

In 2009, Thom, another geek at heart, was hired and started running the retail and repair in 2012 so Andre could focus on business clients. Thom’s integrity, good humour and work ethic eventually had him moving into ACS business service support in 2016. Thom is now the technical support for day-to-day issues for business clients. If you see the ACS Spark – it will be Thom at the wheel! 

Andre’s passion nowadays is business consulting. Helping businesses navigate the IT world and discover the right products and services, especially security, that will help their business thrive! After 35 years as a small business owner, Andre is uniquely adept at understanding the time management issues and pitfalls attached to running a business, and how to avoid them, as best as possible.  

Andre and Paula made the heart wrenching decision to close the residential support and sales side of the business in March 2020. During the early days of the pandemic, business clients needed support more than ever and Thom and Andre were there every day to support their businesses and keep things running smoothly despite everything happening around us.  

Paula, always the bookkeeper and business partner, has joined the team in a more formal capacity. It is Paula you will hear on the phone and although she more of gardener at heart than a geek, she can help you to get in touch with the right geek! 

At the core ACS is a service business, although we provide high quality products it is really the expertise gained by years in the IT industry and in business that make the ACS team what it is. In 2021 ACS has rebranded to better to reflect what ACS does: provide IT peace of mind!  

It is that expertise and peace of mind that ACS gives back to the Comox Valley community. Over the years ACS has assisted many fundraisers, community groups and mostly recently our Crushing it for Charity Recycle Program. With the retail store closed ACS is focusing on getting the word out to Comox Valley charities that we provide discounted IT support. We give our IT expertise and help local charities get their work done!  

Lowered Stress Level

“We would very much like to thank all of you at ACS Computer Solutions for all the great work you do for us, and thank you also for my much lowered stress level and peace of mind.   Don’t know what we would do without you.”

-Shelley R, D and D logging (managed services client)

Reliable PC Tech Support

 “We have used ACS Computers for many years as one of our very few trusted technology and computer providers. In our business we cannot afford to be down for very long. We need reliable PC tech support and hardware that won’t let us down. Andre and his crew have provided that for us. And their prices are usually better than the “big guys” which makes it easy to shop local.”

-Bryan, ABC Printing & Signs

Fantastic!

 “ACS is fantastic!  Results…. were fast and seamless. We encountered Outstanding friendly service by more than one staff member.”

-Vince, Owner, Organic Sleep

ACS Keeps Me Operating

“I run a small – but with customers in many time zones world wide – oil well-log interpretation​ service in Merville.  ACS has built five custom computers for me.  The first with 8 GB of Ram, Then 16 GB of Ram, then 24 GB of Ram, then 96 GB of Ram and the last one was 512 GB of Ram.  My Grandsons now use them all except the last three: these are used in my business.  Occasionally, the computers will come up with glitches.  I take it in to ACS and say I have no idea what is wrong but I need it back running this afternoon.  They also comply as fast as possible.  ACS keeps me operating and I sure appreciate them being available!”

-Bob E.

My Go-To

 “ACS Computer Solutions has been my go-to for my business’ computer needs for over 7 years. Time after time, they provide friendly, timely and prompt service, and have always been able to help with whatever I’ve needed. From hardware to advice and everything in between, they are my trusted local source. Thank you ACS!”

-Shelly Stanchuk, Tailfeather Graphic Design

“Go See Them At ACS”

 “I must say I am very happy with the work that the ACS team does for me. Consistently time after time they deliver exactly what I need. And the added bonus is that ACS is competitively priced. There has been many times where your team has come through for me in a computer related disaster. There have been several occasions where I am running around town trying to find parts due to a computer failure and when I go into a big box store looking for help they say “go see them at ACS”. That alone speaks volumes for the reputation that you guys have around town. Keep up the good work. By the way I am absolutely loving my two new systems, they came setup as expected and had the quality components I have come to expect from ACS. Thank you.”

-David Gillis, Computers made basic

Always Incredibly Helpful and Supportive

“The Black Creek Community Centre has grown a lot over the years, and we are so grateful for everything ACS computers has done to help us “keep up” technologically!  They are always incredibly helpful and supportive of our needs.  They are also very supportive of their community, and we are so grateful for the affordable pricing that means our non-profit organization can do everything required to keep our computer system running, secure and up-to-date.  Thanks ACS team! ”

-Dana Starritt, Executive Director, Black Creek Community Centre

Our Peace of Mind

“Andre and ACS have been helping us out for years. We get monthly check-ups for our network for our peace of mind. Andre upgrades us when needed, keeps us running through the viruses and glitches, answers all questions (stupid or not) respectfully and knowledgeably and fixes all our hardware as quickly as possible on site and off.”

– Staff, Muir Sinclare Bush & Company

Solid Technical Advice

“ACS has been giving our company solid technical advice and support for many years, with efficiency in time and cost. Their reassuring support is certainly why I chose to stay with this company; service is everything with computers, it’s how the purchase is backed up later on that makes all of the difference!”

-Susan Healy, Theme Gardens Ltd.

Speed and Competence

“I’ve been buying computers from ACS for almost 10 years. I have specific needs for my computing. I send Andre the list of what I need, and he makes that happen.  I can’t get that from any of the big box stores. I appreciate the speed and competence of the service I receive. And the one time I chose to buy a computer somewhere else, only reinforced for me how good the crew at ACS is.”

-Carrie Reid, Mostly Salish Consulting

friendly, local, proven