(250) 334-2000

About Us

WELCOME TO ACS COMPUTER SOLUTIONS.


We provide managed IT services to local businesses, charities and professionals alike.

We are a family run, Comox Valley grown company, with strong roots in our community.

At ACS we take a personal interest in your business goals and can provide the IT support you need to reach them.

We pride ourselves in providing knowledgeable and experienced consulting, timely service, and quality products.

ACS business technology and security experts will streamline your IT, allowing you to focus on your clients and your expertise.


Make ACS your IT department and find IT peace of mind!

ACS History 1994-2021….. 

Andre started ACS (Andre’s Creative Services) out of his home in 1994. Andre, a geek at heart, shifted his focus away from his thriving hot-tub and pool business to building a computer business. For a while he had clients who had their hot tub and computer fixed all in one service call!  

Soon ACS, built by word of mouth, had outgrown his home. So, in 2001 Andre and Paula, with the support of family and friends opened their first retail location on 5th Street, Courtenay. The retail location brought new clients and the business grew quickly. There are lots of great memories from the 5th street store including all the fun at the Halloween parades! 

In 2006, again with the support and encouragement of family and friends, ACS moved to it’s current location behind the mall. This was a great move, with more space and easier access ACS continued to grow. As technology continued to change and word of mouth in the business community spread, the business clients who were always the core of ACS began to swell. 

In 2009, Thom, another geek at heart, was hired and started running the retail and repair in 2012 so Andre could focus on business clients. Thom’s integrity, good humour and work ethic eventually had him moving into ACS business service support in 2016. Thom is now the technical support for day-to-day issues for business clients. If you see the ACS Spark – it will be Thom at the wheel! 

Andre’s passion nowadays is business consulting. Helping businesses navigate the IT world and discover the right products and services, especially security, that will help their business thrive! After 35 years as a small business owner, Andre is uniquely adept at understanding the time management issues and pitfalls attached to running a business, and how to avoid them, as best as possible.  

Andre and Paula made the heart wrenching decision to close the residential support and sales side of the business in March 2020. During the early days of the pandemic, business clients needed support more than ever and Thom and Andre were there every day to support their businesses and keep things running smoothly despite everything happening around us.  

Paula, always the bookkeeper and business partner, has joined the team in a more formal capacity. It is Paula you will hear on the phone and although she more of gardener at heart than a geek, she can help you to get in touch with the right geek! 

At the core ACS is a service business, although we provide high quality products it is really the expertise gained by years in the IT industry and in business that make the ACS team what it is. In 2021 ACS has rebranded to better to reflect what ACS does: provide IT peace of mind!  

It is that expertise and peace of mind that ACS gives back to the Comox Valley community. Over the years ACS has assisted many fundraisers, community groups and mostly recently our Crushing it for Charity Recycle Program. With the retail store closed ACS is focusing on getting the word out to Comox Valley charities that we provide discounted IT support. We give our IT expertise and help local charities get their work done!  

Friendly and Always Reliable

“ACS has provided Project Watershed with friendly and always reliable service. We are pleased with their response time, skill, and professionalism. Our office computer systems run smooth and effectively with the support of ACS.”

-Lisa La Rose, Project Water Shed

Friendly and Helpful

“I’ve found the guys at ACS to be very friendly and helpful whenever I’ve had an issue or needed new hardware,”

– Hans Peter Meyer.

VERY Happy

 “We are VERY happy.”

-Al McGarvey, A.W. McGarvey Law Office

A Big Bouquet

From the Comox Valley Echo Beef and Bouquets April 29th 2011:

“A BIG BOUQUET to the great guys at ACS Computer Solutions. Andre recently guided this low-tech individual through the purchase of a new tower and Thom patiently helped me resolve a couple of problems with some existing software. I never felt like my questions were foolish nor my problems insignificant. Speedy, efficient service from personable, friendly – and very knowledgeable – staff.”

“Go See Them At ACS”

 “I must say I am very happy with the work that the ACS team does for me. Consistently time after time they deliver exactly what I need. And the added bonus is that ACS is competitively priced. There has been many times where your team has come through for me in a computer related disaster. There have been several occasions where I am running around town trying to find parts due to a computer failure and when I go into a big box store looking for help they say “go see them at ACS”. That alone speaks volumes for the reputation that you guys have around town. Keep up the good work. By the way I am absolutely loving my two new systems, they came setup as expected and had the quality components I have come to expect from ACS. Thank you.”

-David Gillis, Computers made basic

Professional, Expert and Up-to-Date Advice

 “ACS Computer Solutions has always provided us with professional, expert and up-to-date advice. They are always ready to assist us when we’re in a bind and go the extra mile when we have questions for our business needs and concerns. In such a time of rapid technological change, it’s nice to know we can call ACS Computer Solutions and have peace of mind with managing our i.t. needs ~ and they’re really nice guys!”

-Comox District Teachers’ Association

Always Treated Very Well

“All the staff at ACS computers has always treated me and my company very well, they are willing to do office and house calls to help sort things out, even when the problem is between the keyboard and the chair. I have purchased a few computers, lap tops etc from them, each time they helped me to chose equipment appropriate to my needs, and they have never tried to up sell me something I did not need. I will continue to use their services in the future. Thank you for all your help.”

-Larry Poirier, President, Larry Poirier Construction Ltd

Our Peace of Mind

“Andre and ACS have been helping us out for years. We get monthly check-ups for our network for our peace of mind. Andre upgrades us when needed, keeps us running through the viruses and glitches, answers all questions (stupid or not) respectfully and knowledgeably and fixes all our hardware as quickly as possible on site and off.”

– Staff, Muir Sinclare Bush & Company

Calm and Helpful Attention

“I have purchased my last 3 computers from ACS and have been happy with the service, products and help. When I have wanted to beat my computer up, I have received calm and helpful attention and the problems have been solved. ACS offers what I want from a computer store reliable service that can be trusted.”

– Ruth

Supportive and Responsive

“ACS has been monitoring and supporting our systems and software since our purchase of 40 Knots Vineyard and Estate Winery in July 2014.  They advised how to right-size our network system, moved and wired all our equipment, advised on equipment purchases and supported our network through monitoring and providing off-site back up storage to ensure safety of our records.  When my hard drive was about to crash on my PC, they phoned and advised before it happened, replaced my hard drive, and had me back up and running within two days.  ACS staff is knowledgeable, friendly, and very responsive to all my needs.  They also provide great value for their services and fair prices.  I have worked with many companies offering these services through the years, but none have been as supportive and responsive as ACS.”

-Brenda Hetman-Craig, Owner, 40 Knots Vineyard and Estate Winery Inc.

friendly, local, proven