(250) 334-2000 info@acspom.com

About Us

WELCOME TO ACS COMPUTER SOLUTIONS.


We provide managed IT services to local businesses, charities and professionals alike.

We are a family run, Comox Valley grown company, with strong roots in our community.

At ACS we take a personal interest in your business goals and can provide the IT support you need to reach them.

We pride ourselves in providing knowledgeable and experienced consulting, timely service, and quality products.

ACS business technology and security experts will streamline your IT, allowing you to focus on your clients and your expertise.


Make ACS your IT department and find IT peace of mind!

ACS History 1994-2021….. 

Andre started ACS (Andre’s Creative Services) out of his home in 1994. Andre, a geek at heart, shifted his focus away from his thriving hot-tub and pool business to building a computer business. For a while he had clients who had their hot tub and computer fixed all in one service call!  

Soon ACS, built by word of mouth, had outgrown his home. So, in 2001 Andre and Paula, with the support of family and friends opened their first retail location on 5th Street, Courtenay. The retail location brought new clients and the business grew quickly. There are lots of great memories from the 5th street store including all the fun at the Halloween parades! 

In 2006, again with the support and encouragement of family and friends, ACS moved to it’s current location behind the mall. This was a great move, with more space and easier access ACS continued to grow. As technology continued to change and word of mouth in the business community spread, the business clients who were always the core of ACS began to swell. 

In 2009, Thom, another geek at heart, was hired and started running the retail and repair in 2012 so Andre could focus on business clients. Thom’s integrity, good humour and work ethic eventually had him moving into ACS business service support in 2016. Thom is now the technical support for day-to-day issues for business clients. If you see the ACS Spark – it will be Thom at the wheel! 

Andre’s passion nowadays is business consulting. Helping businesses navigate the IT world and discover the right products and services, especially security, that will help their business thrive! After 35 years as a small business owner, Andre is uniquely adept at understanding the time management issues and pitfalls attached to running a business, and how to avoid them, as best as possible.  

Andre and Paula made the heart wrenching decision to close the residential support and sales side of the business in March 2020. During the early days of the pandemic, business clients needed support more than ever and Thom and Andre were there every day to support their businesses and keep things running smoothly despite everything happening around us.  

Paula, always the bookkeeper and business partner, has joined the team in a more formal capacity. It is Paula you will hear on the phone and although she more of gardener at heart than a geek, she can help you to get in touch with the right geek! 

At the core ACS is a service business, although we provide high quality products it is really the expertise gained by years in the IT industry and in business that make the ACS team what it is. In 2021 ACS has rebranded to better to reflect what ACS does: provide IT peace of mind!  

It is that expertise and peace of mind that ACS gives back to the Comox Valley community. Over the years ACS has assisted many fundraisers, community groups and mostly recently our Crushing it for Charity Recycle Program. With the retail store closed ACS is focusing on getting the word out to Comox Valley charities that we provide discounted IT support. We give our IT expertise and help local charities get their work done!  

A Solid Company to Work With

 “ACS Computer Solutions is a solid company to work with, the staff are quick to respond to our requests, always ready to problem solve and stick with a challenge until it’s overcome.  To us, they’re an extension of our work family!  They’re a terrific team!”

-Dianne Hawkins, CEO, Comox Valley Chamber of Commerce

Lowered Stress Level

“We would very much like to thank all of you at ACS Computer Solutions for all the great work you do for us, and thank you also for my much lowered stress level and peace of mind.   Don’t know what we would do without you.”

-Shelley R, D and D logging (managed services client)

Supportive and Responsive

“ACS has been monitoring and supporting our systems and software since our purchase of 40 Knots Vineyard and Estate Winery in July 2014.  They advised how to right-size our network system, moved and wired all our equipment, advised on equipment purchases and supported our network through monitoring and providing off-site back up storage to ensure safety of our records.  When my hard drive was about to crash on my PC, they phoned and advised before it happened, replaced my hard drive, and had me back up and running within two days.  ACS staff is knowledgeable, friendly, and very responsive to all my needs.  They also provide great value for their services and fair prices.  I have worked with many companies offering these services through the years, but none have been as supportive and responsive as ACS.”

-Brenda Hetman-Craig, Owner, 40 Knots Vineyard and Estate Winery Inc.

Friendly and Always Reliable

“ACS has provided Project Watershed with friendly and always reliable service. We are pleased with their response time, skill, and professionalism. Our office computer systems run smooth and effectively with the support of ACS.”

-Lisa La Rose, Project Water Shed

Nothing But Good Service and Help

“I have had nothing but good service and help when needed from ACS Computers. Andre and his staff are knowledgeable and always try, and usually succeed, to solve my computer problems. Thanks guys,”

– David

“Step Away….Do Not Touch Anything…Call Thom”

 “As most people, they are great at their skill set and need to outsource the other areas they are not so great at. I would love to be great at everything but I don’t have enough years in my life to obtain the millions of things I would want to learn. One of those areas is the dreaded computer hardware and some software issues. Our office relies heavily on our technology systems and one day without it equates to a lot of work not being done. Thom at ACS Computers is our savior. I really don’t know what we would do without him as I panic the minute the computer tell me to “Step Away….Do Not Touch Anything…call Thom” . Sometimes I can just call their office and Thom can remote in and fix an issue that I have no idea what that foreign language the computer speaks is saying to me. Thom is our “go to” guy but if he is not available then any of the other great guys there can help. All businesses need business “partners” and ACS Computers is one that keeps our business running smoothly.”

-Jan Ashcroft, Ashcroft & Associates Inc.
For all your accounting needs

Tried the Rest, ACS Still the Best

“I’ve tried the rest and ACS is still the best. Andre and his staff have always been helpful when it has come to my computer and networking needs. Their pricing is very competitive and the service is great. I would recommend ACS for your computer and network needs.”

– Andre from Engrave It

Reliable PC Tech Support

 “We have used ACS Computers for many years as one of our very few trusted technology and computer providers. In our business we cannot afford to be down for very long. We need reliable PC tech support and hardware that won’t let us down. Andre and his crew have provided that for us. And their prices are usually better than the “big guys” which makes it easy to shop local.”

-Bryan, ABC Printing & Signs

Highly Recommend

 “I own Supreme Convenience Stores and I’m happy to say that I highly recommend ACS computers for all your computer and IT requirements.

They are very quick to deliver and support all of our computer needs. The staff are very knowledgeable and friendly.”

-Jim Cameron

Our Peace of Mind

“Andre and ACS have been helping us out for years. We get monthly check-ups for our network for our peace of mind. Andre upgrades us when needed, keeps us running through the viruses and glitches, answers all questions (stupid or not) respectfully and knowledgeably and fixes all our hardware as quickly as possible on site and off.”

– Staff, Muir Sinclare Bush & Company

friendly, local, proven