(250) 334-2000 info@acspom.com

ACS Managed IT Services

    You can afford to have your own IT department.

      Our technicians can now manage all windows updates and patches, internet security software, monitor network security, error logs and hard drive health through remote management. Your business gets experiences techs monitoring your updates and patches daily, for a fraction of the price of a Service Call.

      Why managed services?

      Security

      The necessity for increased security of personal and client information has made it so computer software needs to be updated frequently to keep that information safe.  Updates from windows, web browsers, internet security software, and many other software programs that keep your business running smoothly are very important to stop virus infection and information leaks.

      Cost effective and efficient solutions.

      Updates can also cause trouble and can be time consuming if you aren’t familiar with the process. Our experienced techs look after security updates for hundreds of computers, so we know what to do and how to fix updates that cause trouble, many times we fix a problem before it becomes one.

        “Nothing’s working! My business is at a standstill.

        I’m losing money.

        When will we be back up and running?”

          Managed IT service is like having a computer tech look at your computer every day. We manage your computers from our office, so you don’t have to. This reduces security risks as well as potential down time. A lot of times we can either prevent problems all together or keep small problems from become nightmares.

          System monitoring.

          We keep an eye on windows services, your antivirus, backup checks (does not include actual backup service), hard drive check, failed logins, critical events and more.

          System Monitoring and preventative maintenance.

          We do the monitoring as well as apply windows critical updates, cleanup temp files, update other major software.

          Managed endpoint protection.

          We will take care of your antivirus and security package. No more renewing and updating antivirus software. We get notified of threats so we can take care of things quicker or before they become a problem.

          Web Protection. (optional)

          Blocking of known bad websites. Also capable of blocking custom websites and do bandwidth control on a per user basis.

          Basic support package. (minor remote support included)

          Includes minor fixes and support via our remote management system. And if needed, priority availability for bigger issues.

          With this system we can also remote in and help you while you are on your computer.

          *Remote Management Bundle. $29.99 per month per computer

          All of the above in one bundle for your Peace of Mind.

           

          ***please note server pricing starts at $59.99 per month

          Managed Service packages Puzzle-pieces

          Peace of mind!

          Competitive Prices / Prompt & User Friendly Service

           “Comox Valley Art Gallery has dealt with ACS since their inception on 5th Street many years ago (10?). Their prices are competitive and they give prompt and user friendly service.”

          -Tony Martin, Exec Director of Comox Valley Art Gallery

          “Go See Them At ACS”

           “I must say I am very happy with the work that the ACS team does for me. Consistently time after time they deliver exactly what I need. And the added bonus is that ACS is competitively priced. There has been many times where your team has come through for me in a computer related disaster. There have been several occasions where I am running around town trying to find parts due to a computer failure and when I go into a big box store looking for help they say “go see them at ACS”. That alone speaks volumes for the reputation that you guys have around town. Keep up the good work. By the way I am absolutely loving my two new systems, they came setup as expected and had the quality components I have come to expect from ACS. Thank you.”

          -David Gillis, Computers made basic

          Highly Recommend

           “I own Supreme Convenience Stores and I’m happy to say that I highly recommend ACS computers for all your computer and IT requirements.

          They are very quick to deliver and support all of our computer needs. The staff are very knowledgeable and friendly.”

          -Jim Cameron

          Friendly and Always Reliable

          “ACS has provided Project Watershed with friendly and always reliable service. We are pleased with their response time, skill, and professionalism. Our office computer systems run smooth and effectively with the support of ACS.”

          -Lisa La Rose, Project Water Shed

          A Big Bouquet

          From the Comox Valley Echo Beef and Bouquets April 29th 2011:

          “A BIG BOUQUET to the great guys at ACS Computer Solutions. Andre recently guided this low-tech individual through the purchase of a new tower and Thom patiently helped me resolve a couple of problems with some existing software. I never felt like my questions were foolish nor my problems insignificant. Speedy, efficient service from personable, friendly – and very knowledgeable – staff.”

          Calm and Helpful Attention

          “I have purchased my last 3 computers from ACS and have been happy with the service, products and help. When I have wanted to beat my computer up, I have received calm and helpful attention and the problems have been solved. ACS offers what I want from a computer store reliable service that can be trusted.”

          – Ruth

          Tried the Rest, ACS Still the Best

          “I’ve tried the rest and ACS is still the best. Andre and his staff have always been helpful when it has come to my computer and networking needs. Their pricing is very competitive and the service is great. I would recommend ACS for your computer and network needs.”

          – Andre from Engrave It

          Nothing But Good Service and Help

          “I have had nothing but good service and help when needed from ACS Computers. Andre and his staff are knowledgeable and always try, and usually succeed, to solve my computer problems. Thanks guys,”

          – David

          Reliable PC Tech Support

           “We have used ACS Computers for many years as one of our very few trusted technology and computer providers. In our business we cannot afford to be down for very long. We need reliable PC tech support and hardware that won’t let us down. Andre and his crew have provided that for us. And their prices are usually better than the “big guys” which makes it easy to shop local.”

          -Bryan, ABC Printing & Signs

          Always Treated Very Well

          “All the staff at ACS computers has always treated me and my company very well, they are willing to do office and house calls to help sort things out, even when the problem is between the keyboard and the chair. I have purchased a few computers, lap tops etc from them, each time they helped me to chose equipment appropriate to my needs, and they have never tried to up sell me something I did not need. I will continue to use their services in the future. Thank you for all your help.”

          -Larry Poirier, President, Larry Poirier Construction Ltd

          friendly, local, proven