(250) 334-2000 office@acspom.com

ACS Managed IT Services

    You can afford to have your own IT department.

      Our technicians can now manage all windows updates and patches, internet security software, monitor network security, error logs and hard drive health through remote management. Your business gets experiences techs monitoring your updates and patches daily, for a fraction of the price of a Service Call.

      Why managed services?

      Security

      The necessity for increased security of personal and client information has made it so computer software needs to be updated frequently to keep that information safe.  Updates from windows, web browsers, internet security software, and many other software programs that keep your business running smoothly are very important to stop virus infection and information leaks.

      Cost effective and efficient solutions.

      Updates can also cause trouble and can be time consuming if you aren’t familiar with the process. Our experienced techs look after security updates for hundreds of computers, so we know what to do and how to fix updates that cause trouble, many times we fix a problem before it becomes one.

        “Nothing’s working! My business is at a standstill.

        I’m losing money.

        When will we be back up and running?”

          Managed IT service is like having a computer tech look at your computer every day. We manage your computers from our office, so you don’t have to. This reduces security risks as well as potential down time. A lot of times we can either prevent problems all together or keep small problems from become nightmares.

          System monitoring.

          We keep an eye on windows services, your antivirus, backup checks (does not include actual backup service), hard drive check, failed logins, critical events and more.

          System Monitoring and preventative maintenance.

          We do the monitoring as well as apply windows critical updates, cleanup temp files, update other major software.

          Managed endpoint protection.

          We will take care of your antivirus and security package. No more renewing and updating antivirus software. We get notified of threats so we can take care of things quicker or before they become a problem.

          Web Protection. (optional)

          Blocking of known bad websites. Also capable of blocking custom websites and do bandwidth control on a per user basis.

          Basic support package. (minor remote support included)

          Includes minor fixes and support via our remote management system. And if needed, priority availability for bigger issues.

          With this system we can also remote in and help you while you are on your computer.

          *Remote Management Bundle. $25.00 per month per computer

          All of the above in one bundle for your Peace of Mind.

           

          ***please note server pricing starts at $50.00 per month

          Managed Service packages Puzzle-pieces

          Peace of mind!

          Non-Profit Organization Budget, Excels in Customer Service

           “It is so important that we have an I.T. company that understands the limitations of our type of non-profit organization. With a strict budget and a small staff, we need a team that can work within these parameters but that still excels in customer service and continually offers value for our computing needs. It is for this reason, ACS has been a perfect fit for our society.”

          -Lisa M. Iverson, Operations Manager, UPPER ISLAND WOMEN OF NATIVE ANCESTRY

          Speed and Competence

          “I’ve been buying computers from ACS for almost 10 years. I have specific needs for my computing. I send Andre the list of what I need, and he makes that happen.  I can’t get that from any of the big box stores. I appreciate the speed and competence of the service I receive. And the one time I chose to buy a computer somewhere else, only reinforced for me how good the crew at ACS is.”

          -Carrie Reid, Mostly Salish Consulting

          Making This Part Of My Life Headache Free!

           “For the last few years I have given our computer business to ACS. Not only am I happy with this decision for ourselves, but I am also eager to recommend them to anyone who is in need of new computers or computer service. When we required a new server and the provider of our point of sales software told us that we had to spend $15,000 to get us up to par, I was glad to have Andre come up with a solution that cost me less than half.

          Thank you Andre and team for making this part of my life headache free!”

          -Tomi Wittwer, Comox Fireplace & Patio

          Nothing But Good Service and Help

          “I have had nothing but good service and help when needed from ACS Computers. Andre and his staff are knowledgeable and always try, and usually succeed, to solve my computer problems. Thanks guys,”

          – David

          Professional, Expert and Up-to-Date Advice

           “ACS Computer Solutions has always provided us with professional, expert and up-to-date advice. They are always ready to assist us when we’re in a bind and go the extra mile when we have questions for our business needs and concerns. In such a time of rapid technological change, it’s nice to know we can call ACS Computer Solutions and have peace of mind with managing our i.t. needs ~ and they’re really nice guys!”

          -Comox District Teachers’ Association

          Highly Recommend

           “I own Supreme Convenience Stores and I’m happy to say that I highly recommend ACS computers for all your computer and IT requirements.

          They are very quick to deliver and support all of our computer needs. The staff are very knowledgeable and friendly.”

          -Jim Cameron

          Always There For Us

          “CV Marine Ltd have been using ACS Computers since 2011 when we first started up our business.  They were great on helping us getting things started from a point of sale systems to our server and accounting computers.  They have always been there for us when we have a problem and/or needed to upgrade any of our system.  I would recommend them to anyone that wants a company that looks after their customers.”

          -Wayne Wyant/ Ed Broughton
          Owners

          Always Incredibly Helpful and Supportive

          “The Black Creek Community Centre has grown a lot over the years, and we are so grateful for everything ACS computers has done to help us “keep up” technologically!  They are always incredibly helpful and supportive of our needs.  They are also very supportive of their community, and we are so grateful for the affordable pricing that means our non-profit organization can do everything required to keep our computer system running, secure and up-to-date.  Thanks ACS team! ”

          -Dana Starritt, Executive Director, Black Creek Community Centre

          Tried the Rest, ACS Still the Best

          “I’ve tried the rest and ACS is still the best. Andre and his staff have always been helpful when it has come to my computer and networking needs. Their pricing is very competitive and the service is great. I would recommend ACS for your computer and network needs.”

          – Andre from Engrave It

          Friendly and Helpful

          “I’ve found the guys at ACS to be very friendly and helpful whenever I’ve had an issue or needed new hardware,”

          – Hans Peter Meyer.

          friendly, local, proven