(250) 334-2000

ACS Managed IT Services

    You can afford to have your own IT department.

      Our technicians can now manage all windows updates and patches, internet security software, monitor network security, error logs and hard drive health through remote management. Your business gets experiences techs monitoring your updates and patches daily, for a fraction of the price of a Service Call.

      Why managed services?

      Security

      The necessity for increased security of personal and client information has made it so computer software needs to be updated frequently to keep that information safe.  Updates from windows, web browsers, internet security software, and many other software programs that keep your business running smoothly are very important to stop virus infection and information leaks.

      Cost effective and efficient solutions.

      Updates can also cause trouble and can be time consuming if you aren’t familiar with the process. Our experienced techs look after security updates for hundreds of computers, so we know what to do and how to fix updates that cause trouble, many times we fix a problem before it becomes one.

        “Nothing’s working! My business is at a standstill.

        I’m losing money.

        When will we be back up and running?”

          Managed IT service is like having a computer tech look at your computer every day. We manage your computers from our office, so you don’t have to. This reduces security risks as well as potential down time. A lot of times we can either prevent problems all together or keep small problems from become nightmares.

          System monitoring.

          We keep an eye on windows services, your antivirus, backup checks (does not include actual backup service), hard drive check, failed logins, critical events and more.

          System Monitoring and preventative maintenance.

          We do the monitoring as well as apply windows critical updates, cleanup temp files, update other major software.

          Managed endpoint protection.

          We will take care of your antivirus and security package. No more renewing and updating antivirus software. We get notified of threats so we can take care of things quicker or before they become a problem.

          Web Protection. (optional)

          Blocking of known bad websites. Also capable of blocking custom websites and do bandwidth control on a per user basis.

          Basic support package. (minor remote support included)

          Includes minor fixes and support via our remote management system. And if needed, priority availability for bigger issues.

          With this system we can also remote in and help you while you are on your computer.

          *Remote Management Bundle. $32.99 per month per computer

          All of the above in one bundle for your Peace of Mind.

           

          ***please note server pricing starts at $71.99 per month

          Managed Service packages Puzzle-pieces

          Peace of mind!

          Reliable PC Tech Support

           “We have used ACS Computers for many years as one of our very few trusted technology and computer providers. In our business we cannot afford to be down for very long. We need reliable PC tech support and hardware that won’t let us down. Andre and his crew have provided that for us. And their prices are usually better than the “big guys” which makes it easy to shop local.”

          -Bryan, ABC Printing & Signs

          Nothing But Good Service and Help

          “I have had nothing but good service and help when needed from ACS Computers. Andre and his staff are knowledgeable and always try, and usually succeed, to solve my computer problems. Thanks guys,”

          – David

          Solutions That Nobody Else Offered

          “I discovered ACS around 2007 – A place where I could sometimes find parts that nobody else carried, solutions that nobody else offered, at prices that not many could beat. Add integrity, add a great attitude towards customer service, and I was hooked! When I opted to rejoin the world with scheduled paychecks, I didn’t hesitate to point my customer base over to ACS. Don’t think twice about calling (say hi to Thom and Andre for me!) and I don’t think you will ever regret it!”

          -Andrea FullerT

          Calm and Helpful Attention

          “I have purchased my last 3 computers from ACS and have been happy with the service, products and help. When I have wanted to beat my computer up, I have received calm and helpful attention and the problems have been solved. ACS offers what I want from a computer store reliable service that can be trusted.”

          – Ruth

          Competitive Prices / Prompt & User Friendly Service

           “Comox Valley Art Gallery has dealt with ACS since their inception on 5th Street many years ago (10?). Their prices are competitive and they give prompt and user friendly service.”

          -Tony Martin, Exec Director of Comox Valley Art Gallery

          Fantastic!

           “ACS is fantastic!  Results…. were fast and seamless. We encountered Outstanding friendly service by more than one staff member.”

          -Vince, Owner, Organic Sleep

          A Solid Company to Work With

           “ACS Computer Solutions is a solid company to work with, the staff are quick to respond to our requests, always ready to problem solve and stick with a challenge until it’s overcome.  To us, they’re an extension of our work family!  They’re a terrific team!”

          -Dianne Hawkins, CEO, Comox Valley Chamber of Commerce

          “Step Away….Do Not Touch Anything…Call Thom”

           “As most people, they are great at their skill set and need to outsource the other areas they are not so great at. I would love to be great at everything but I don’t have enough years in my life to obtain the millions of things I would want to learn. One of those areas is the dreaded computer hardware and some software issues. Our office relies heavily on our technology systems and one day without it equates to a lot of work not being done. Thom at ACS Computers is our savior. I really don’t know what we would do without him as I panic the minute the computer tell me to “Step Away….Do Not Touch Anything…call Thom” . Sometimes I can just call their office and Thom can remote in and fix an issue that I have no idea what that foreign language the computer speaks is saying to me. Thom is our “go to” guy but if he is not available then any of the other great guys there can help. All businesses need business “partners” and ACS Computers is one that keeps our business running smoothly.”

          -Jan Ashcroft, Ashcroft & Associates Inc.
          For all your accounting needs

          Professional, Expert and Up-to-Date Advice

           “ACS Computer Solutions has always provided us with professional, expert and up-to-date advice. They are always ready to assist us when we’re in a bind and go the extra mile when we have questions for our business needs and concerns. In such a time of rapid technological change, it’s nice to know we can call ACS Computer Solutions and have peace of mind with managing our i.t. needs ~ and they’re really nice guys!”

          -Comox District Teachers’ Association

          Friendly and Always Reliable

          “ACS has provided Project Watershed with friendly and always reliable service. We are pleased with their response time, skill, and professionalism. Our office computer systems run smooth and effectively with the support of ACS.”

          -Lisa La Rose, Project Water Shed

          friendly, local, proven