(250) 334-2000

ACS Managed IT Services

    You can afford to have your own IT department.

      Our technicians can now manage all windows updates and patches, internet security software, monitor network security, error logs and hard drive health through remote management. Your business gets experiences techs monitoring your updates and patches daily, for a fraction of the price of a Service Call.

      Why managed services?

      Security

      The necessity for increased security of personal and client information has made it so computer software needs to be updated frequently to keep that information safe.  Updates from windows, web browsers, internet security software, and many other software programs that keep your business running smoothly are very important to stop virus infection and information leaks.

      Cost effective and efficient solutions.

      Updates can also cause trouble and can be time consuming if you aren’t familiar with the process. Our experienced techs look after security updates for hundreds of computers, so we know what to do and how to fix updates that cause trouble, many times we fix a problem before it becomes one.

        “Nothing’s working! My business is at a standstill.

        I’m losing money.

        When will we be back up and running?”

          Managed IT service is like having a computer tech look at your computer every day. We manage your computers from our office, so you don’t have to. This reduces security risks as well as potential down time. A lot of times we can either prevent problems all together or keep small problems from become nightmares.

          System monitoring.

          We keep an eye on windows services, your antivirus, backup checks (does not include actual backup service), hard drive check, failed logins, critical events and more.

          System Monitoring and preventative maintenance.

          We do the monitoring as well as apply windows critical updates, cleanup temp files, update other major software.

          Managed endpoint protection.

          We will take care of your antivirus and security package. No more renewing and updating antivirus software. We get notified of threats so we can take care of things quicker or before they become a problem.

          Web Protection. (optional)

          Blocking of known bad websites. Also capable of blocking custom websites and do bandwidth control on a per user basis.

          Basic support package. (minor remote support included)

          Includes minor fixes and support via our remote management system. And if needed, priority availability for bigger issues.

          With this system we can also remote in and help you while you are on your computer.

          *Remote Management Bundle. $29.99 per month per computer

          All of the above in one bundle for your Peace of Mind.

           

          ***please note server pricing starts at $59.99 per month

          Managed Service packages Puzzle-pieces

          Peace of mind!

          Nothing But Good Service and Help

          “I have had nothing but good service and help when needed from ACS Computers. Andre and his staff are knowledgeable and always try, and usually succeed, to solve my computer problems. Thanks guys,”

          – David

          Super Knowledgeable

           “The staff at ACS Computers are amazing. They’re super knowledgeable and it’s a real comfort to know that when I take my laptop in that they’re going to get to the bottom of the problem and fix it right the first time.”

          -Kris, Halftone Pixel

          Fantastic!

           “ACS is fantastic!  Results…. were fast and seamless. We encountered Outstanding friendly service by more than one staff member.”

          -Vince, Owner, Organic Sleep

          Friendly and Always Reliable

          “ACS has provided Project Watershed with friendly and always reliable service. We are pleased with their response time, skill, and professionalism. Our office computer systems run smooth and effectively with the support of ACS.”

          -Lisa La Rose, Project Water Shed

          Always There For Us

          “CV Marine Ltd have been using ACS Computers since 2011 when we first started up our business.  They were great on helping us getting things started from a point of sale systems to our server and accounting computers.  They have always been there for us when we have a problem and/or needed to upgrade any of our system.  I would recommend them to anyone that wants a company that looks after their customers.”

          -Wayne Wyant/ Ed Broughton
          Owners

          Solid Technical Advice

          “ACS has been giving our company solid technical advice and support for many years, with efficiency in time and cost. Their reassuring support is certainly why I chose to stay with this company; service is everything with computers, it’s how the purchase is backed up later on that makes all of the difference!”

          -Susan Healy, Theme Gardens Ltd.

          VERY Happy

           “We are VERY happy.”

          -Al McGarvey, A.W. McGarvey Law Office

          A Big Bouquet

          From the Comox Valley Echo Beef and Bouquets April 29th 2011:

          “A BIG BOUQUET to the great guys at ACS Computer Solutions. Andre recently guided this low-tech individual through the purchase of a new tower and Thom patiently helped me resolve a couple of problems with some existing software. I never felt like my questions were foolish nor my problems insignificant. Speedy, efficient service from personable, friendly – and very knowledgeable – staff.”

          Highly Recommend

           “I own Supreme Convenience Stores and I’m happy to say that I highly recommend ACS computers for all your computer and IT requirements.

          They are very quick to deliver and support all of our computer needs. The staff are very knowledgeable and friendly.”

          -Jim Cameron

          Very Happy…

          “We use ACS Computer Solutions for our business and have always been very happy with the service.  They are often able to solve a problem for us over the phone which is super convenient.

          I would definitely recommend ACS Computer Solutions to my friends.”

          -Tracy, The Home Medical Shop® and Pavia Shoe Co.

          friendly, local, proven