(250) 334-2000

Why Managed Services?

You can afford to have your own IT department.

Having IT professionals looking after your updates, security and back-ups keeps your business running smoothly, your data secure and gives you professional and friendly support if anything does go wrong.  

Managed services are cost effective because we do not need to charge you an hourly rate, we have many clients that all have similar needs, and we meet those needs at the same time! If something does go wrong, you receive prompt service from a local company you can trust. 

Personalize service from a local company, with world class software and hardware to support your business goals. Sounds good right? 

But do YOU need it?

Here are a few questions to help you make that decision, you can also book a Business IT consult if you would like a review of your needs and discover what solutions we can provide

What if?

What would happen if your computers didn’t work anymore?

Can your business operate without computers? If you are like us, you may as well shut your doors if your computers aren’t functioning. This used to be the case when the power went out, now for most people it’s also the case when the computers are down.

What can cause computer down time?

    • Hardware failure (some physical component of your computer fails)
    • Human error. One wrong click on the internet. One wrong file deleted
    • Viruses
    • Hackers

How long can you go without your computer and/or your data?

    • Can you be down 2 weeks? 1 week? A day? Hours?
    • How much will down time cost you
    • What if you could never get your files back?

What can be done to prevent or at least reduce the risk of this happening to you?

  1. Create a risk tolerance plan for your business.
  2. Keep up on your critical updates (windows and other software).
  3. Keep antivirus functioning and up to date.
  4. Do preventative maintenance.
  5. System monitoring (so things can be fixed before they cause problems).
  6. Web protection (block known bad sites and such)
  7. Backup. Backup!

Most of this can be done by you or your in-house staff.  Things to consider are:

    • Staff time costs? (what does 15 to 30min per computer everyday add up to?)
    • Are they actually doing it?
    • Are they doing it right?

Or we could look after these things for you!

Reliable PC Tech Support

 “We have used ACS Computers for many years as one of our very few trusted technology and computer providers. In our business we cannot afford to be down for very long. We need reliable PC tech support and hardware that won’t let us down. Andre and his crew have provided that for us. And their prices are usually better than the “big guys” which makes it easy to shop local.”

-Bryan, ABC Printing & Signs

A Solid Company to Work With

 “ACS Computer Solutions is a solid company to work with, the staff are quick to respond to our requests, always ready to problem solve and stick with a challenge until it’s overcome.  To us, they’re an extension of our work family!  They’re a terrific team!”

-Dianne Hawkins, CEO, Comox Valley Chamber of Commerce

Highly Recommend

 “I own Supreme Convenience Stores and I’m happy to say that I highly recommend ACS computers for all your computer and IT requirements.

They are very quick to deliver and support all of our computer needs. The staff are very knowledgeable and friendly.”

-Jim Cameron

Solutions That Nobody Else Offered

“I discovered ACS around 2007 – A place where I could sometimes find parts that nobody else carried, solutions that nobody else offered, at prices that not many could beat. Add integrity, add a great attitude towards customer service, and I was hooked! When I opted to rejoin the world with scheduled paychecks, I didn’t hesitate to point my customer base over to ACS. Don’t think twice about calling (say hi to Thom and Andre for me!) and I don’t think you will ever regret it!”

-Andrea FullerT

Tried the Rest, ACS Still the Best

“I’ve tried the rest and ACS is still the best. Andre and his staff have always been helpful when it has come to my computer and networking needs. Their pricing is very competitive and the service is great. I would recommend ACS for your computer and network needs.”

– Andre from Engrave It

Making This Part Of My Life Headache Free!

 “For the last few years I have given our computer business to ACS. Not only am I happy with this decision for ourselves, but I am also eager to recommend them to anyone who is in need of new computers or computer service. When we required a new server and the provider of our point of sales software told us that we had to spend $15,000 to get us up to par, I was glad to have Andre come up with a solution that cost me less than half.

Thank you Andre and team for making this part of my life headache free!”

-Tomi Wittwer, Comox Fireplace & Patio

VERY Happy

 “We are VERY happy.”

-Al McGarvey, A.W. McGarvey Law Office

ACS Keeps Me Operating

“I run a small – but with customers in many time zones world wide – oil well-log interpretation​ service in Merville.  ACS has built five custom computers for me.  The first with 8 GB of Ram, Then 16 GB of Ram, then 24 GB of Ram, then 96 GB of Ram and the last one was 512 GB of Ram.  My Grandsons now use them all except the last three: these are used in my business.  Occasionally, the computers will come up with glitches.  I take it in to ACS and say I have no idea what is wrong but I need it back running this afternoon.  They also comply as fast as possible.  ACS keeps me operating and I sure appreciate them being available!”

-Bob E.

Solid Technical Advice

“ACS has been giving our company solid technical advice and support for many years, with efficiency in time and cost. Their reassuring support is certainly why I chose to stay with this company; service is everything with computers, it’s how the purchase is backed up later on that makes all of the difference!”

-Susan Healy, Theme Gardens Ltd.

Lowered Stress Level

“We would very much like to thank all of you at ACS Computer Solutions for all the great work you do for us, and thank you also for my much lowered stress level and peace of mind.   Don’t know what we would do without you.”

-Shelley R, D and D logging (managed services client)

Peace of mind!

friendly, local, proven