(250) 334-2000

ACS Managed IT Services

    You can afford to have your own IT department.

      Our technicians can now manage all windows updates and patches, internet security software, monitor network security, error logs and hard drive health through remote management. Your business gets experiences techs monitoring your updates and patches daily, for a fraction of the price of a Service Call.

      Why managed services?

      Security

      The necessity for increased security of personal and client information has made it so computer software needs to be updated frequently to keep that information safe.  Updates from windows, web browsers, internet security software, and many other software programs that keep your business running smoothly are very important to stop virus infection and information leaks.

      Cost effective and efficient solutions.

      Updates can also cause trouble and can be time consuming if you aren’t familiar with the process. Our experienced techs look after security updates for hundreds of computers, so we know what to do and how to fix updates that cause trouble, many times we fix a problem before it becomes one.

        “Nothing’s working! My business is at a standstill.

        I’m losing money.

        When will we be back up and running?”

          Managed IT service is like having a computer tech look at your computer every day. We manage your computers from our office, so you don’t have to. This reduces security risks as well as potential down time. A lot of times we can either prevent problems all together or keep small problems from become nightmares.

          System monitoring.

          We keep an eye on windows services, your antivirus, backup checks (does not include actual backup service), hard drive check, failed logins, critical events and more.

          System Monitoring and preventative maintenance.

          We do the monitoring as well as apply windows critical updates, cleanup temp files, update other major software.

          Managed endpoint protection.

          We will take care of your antivirus and security package. No more renewing and updating antivirus software. We get notified of threats so we can take care of things quicker or before they become a problem.

          Web Protection. (optional)

          Blocking of known bad websites. Also capable of blocking custom websites and do bandwidth control on a per user basis.

          Basic support package. (minor remote support included)

          Includes minor fixes and support via our remote management system. And if needed, priority availability for bigger issues.

          With this system we can also remote in and help you while you are on your computer.

          *Remote Management Bundle. $32.99 per month per computer

          All of the above in one bundle for your Peace of Mind.

           

          ***please note server pricing starts at $71.99 per month

          Managed Service packages Puzzle-pieces

          Peace of mind!

          Reliable PC Tech Support

           “We have used ACS Computers for many years as one of our very few trusted technology and computer providers. In our business we cannot afford to be down for very long. We need reliable PC tech support and hardware that won’t let us down. Andre and his crew have provided that for us. And their prices are usually better than the “big guys” which makes it easy to shop local.”

          -Bryan, ABC Printing & Signs

          Competitive Prices / Prompt & User Friendly Service

           “Comox Valley Art Gallery has dealt with ACS since their inception on 5th Street many years ago (10?). Their prices are competitive and they give prompt and user friendly service.”

          -Tony Martin, Exec Director of Comox Valley Art Gallery

          Very Happy…

          “We use ACS Computer Solutions for our business and have always been very happy with the service.  They are often able to solve a problem for us over the phone which is super convenient.

          I would definitely recommend ACS Computer Solutions to my friends.”

          -Tracy, The Home Medical Shop® and Pavia Shoe Co.

          Super Knowledgeable

           “The staff at ACS Computers are amazing. They’re super knowledgeable and it’s a real comfort to know that when I take my laptop in that they’re going to get to the bottom of the problem and fix it right the first time.”

          -Kris, Halftone Pixel

          Friendly and Helpful

          “I’ve found the guys at ACS to be very friendly and helpful whenever I’ve had an issue or needed new hardware,”

          – Hans Peter Meyer.

          Making This Part Of My Life Headache Free!

           “For the last few years I have given our computer business to ACS. Not only am I happy with this decision for ourselves, but I am also eager to recommend them to anyone who is in need of new computers or computer service. When we required a new server and the provider of our point of sales software told us that we had to spend $15,000 to get us up to par, I was glad to have Andre come up with a solution that cost me less than half.

          Thank you Andre and team for making this part of my life headache free!”

          -Tomi Wittwer, Comox Fireplace & Patio

          ACS Keeps Me Operating

          “I run a small – but with customers in many time zones world wide – oil well-log interpretation​ service in Merville.  ACS has built five custom computers for me.  The first with 8 GB of Ram, Then 16 GB of Ram, then 24 GB of Ram, then 96 GB of Ram and the last one was 512 GB of Ram.  My Grandsons now use them all except the last three: these are used in my business.  Occasionally, the computers will come up with glitches.  I take it in to ACS and say I have no idea what is wrong but I need it back running this afternoon.  They also comply as fast as possible.  ACS keeps me operating and I sure appreciate them being available!”

          -Bob E.

          Non-Profit Organization Budget, Excels in Customer Service

           “It is so important that we have an I.T. company that understands the limitations of our type of non-profit organization. With a strict budget and a small staff, we need a team that can work within these parameters but that still excels in customer service and continually offers value for our computing needs. It is for this reason, ACS has been a perfect fit for our society.”

          -Lisa M. Iverson, Operations Manager, UPPER ISLAND WOMEN OF NATIVE ANCESTRY

          “Step Away….Do Not Touch Anything…Call Thom”

           “As most people, they are great at their skill set and need to outsource the other areas they are not so great at. I would love to be great at everything but I don’t have enough years in my life to obtain the millions of things I would want to learn. One of those areas is the dreaded computer hardware and some software issues. Our office relies heavily on our technology systems and one day without it equates to a lot of work not being done. Thom at ACS Computers is our savior. I really don’t know what we would do without him as I panic the minute the computer tell me to “Step Away….Do Not Touch Anything…call Thom” . Sometimes I can just call their office and Thom can remote in and fix an issue that I have no idea what that foreign language the computer speaks is saying to me. Thom is our “go to” guy but if he is not available then any of the other great guys there can help. All businesses need business “partners” and ACS Computers is one that keeps our business running smoothly.”

          -Jan Ashcroft, Ashcroft & Associates Inc.
          For all your accounting needs

          Solid Technical Advice

          “ACS has been giving our company solid technical advice and support for many years, with efficiency in time and cost. Their reassuring support is certainly why I chose to stay with this company; service is everything with computers, it’s how the purchase is backed up later on that makes all of the difference!”

          -Susan Healy, Theme Gardens Ltd.

          friendly, local, proven