(250) 334-2000

ACS Managed IT Services

    You can afford to have your own IT department.

      Our technicians can now manage all windows updates and patches, internet security software, monitor network security, error logs and hard drive health through remote management. Your business gets experiences techs monitoring your updates and patches daily, for a fraction of the price of a Service Call.

      Why managed services?

      Security

      The necessity for increased security of personal and client information has made it so computer software needs to be updated frequently to keep that information safe.  Updates from windows, web browsers, internet security software, and many other software programs that keep your business running smoothly are very important to stop virus infection and information leaks.

      Cost effective and efficient solutions.

      Updates can also cause trouble and can be time consuming if you aren’t familiar with the process. Our experienced techs look after security updates for hundreds of computers, so we know what to do and how to fix updates that cause trouble, many times we fix a problem before it becomes one.

        “Nothing’s working! My business is at a standstill.

        I’m losing money.

        When will we be back up and running?”

          Managed IT service is like having a computer tech look at your computer every day. We manage your computers from our office, so you don’t have to. This reduces security risks as well as potential down time. A lot of times we can either prevent problems all together or keep small problems from become nightmares.

          System monitoring.

          We keep an eye on windows services, your antivirus, backup checks (does not include actual backup service), hard drive check, failed logins, critical events and more.

          System Monitoring and preventative maintenance.

          We do the monitoring as well as apply windows critical updates, cleanup temp files, update other major software.

          Managed endpoint protection.

          We will take care of your antivirus and security package. No more renewing and updating antivirus software. We get notified of threats so we can take care of things quicker or before they become a problem.

          Web Protection. (optional)

          Blocking of known bad websites. Also capable of blocking custom websites and do bandwidth control on a per user basis.

          Basic support package. (minor remote support included)

          Includes minor fixes and support via our remote management system. And if needed, priority availability for bigger issues.

          With this system we can also remote in and help you while you are on your computer.

          *Remote Management Bundle. $32.99 per month per computer

          All of the above in one bundle for your Peace of Mind.

           

          ***please note server pricing starts at $71.99 per month

          Managed Service packages Puzzle-pieces

          Peace of mind!

          Solid Technical Advice

          “ACS has been giving our company solid technical advice and support for many years, with efficiency in time and cost. Their reassuring support is certainly why I chose to stay with this company; service is everything with computers, it’s how the purchase is backed up later on that makes all of the difference!”

          -Susan Healy, Theme Gardens Ltd.

          Fantastic!

           “ACS is fantastic!  Results…. were fast and seamless. We encountered Outstanding friendly service by more than one staff member.”

          -Vince, Owner, Organic Sleep

          Solutions That Nobody Else Offered

          “I discovered ACS around 2007 – A place where I could sometimes find parts that nobody else carried, solutions that nobody else offered, at prices that not many could beat. Add integrity, add a great attitude towards customer service, and I was hooked! When I opted to rejoin the world with scheduled paychecks, I didn’t hesitate to point my customer base over to ACS. Don’t think twice about calling (say hi to Thom and Andre for me!) and I don’t think you will ever regret it!”

          -Andrea FullerT

          Supportive and Responsive

          “ACS has been monitoring and supporting our systems and software since our purchase of 40 Knots Vineyard and Estate Winery in July 2014.  They advised how to right-size our network system, moved and wired all our equipment, advised on equipment purchases and supported our network through monitoring and providing off-site back up storage to ensure safety of our records.  When my hard drive was about to crash on my PC, they phoned and advised before it happened, replaced my hard drive, and had me back up and running within two days.  ACS staff is knowledgeable, friendly, and very responsive to all my needs.  They also provide great value for their services and fair prices.  I have worked with many companies offering these services through the years, but none have been as supportive and responsive as ACS.”

          -Brenda Hetman-Craig, Owner, 40 Knots Vineyard and Estate Winery Inc.

          Highly Recommend

           “I own Supreme Convenience Stores and I’m happy to say that I highly recommend ACS computers for all your computer and IT requirements.

          They are very quick to deliver and support all of our computer needs. The staff are very knowledgeable and friendly.”

          -Jim Cameron

          Lowered Stress Level

          “We would very much like to thank all of you at ACS Computer Solutions for all the great work you do for us, and thank you also for my much lowered stress level and peace of mind.   Don’t know what we would do without you.”

          -Shelley R, D and D logging (managed services client)

          “Step Away….Do Not Touch Anything…Call Thom”

           “As most people, they are great at their skill set and need to outsource the other areas they are not so great at. I would love to be great at everything but I don’t have enough years in my life to obtain the millions of things I would want to learn. One of those areas is the dreaded computer hardware and some software issues. Our office relies heavily on our technology systems and one day without it equates to a lot of work not being done. Thom at ACS Computers is our savior. I really don’t know what we would do without him as I panic the minute the computer tell me to “Step Away….Do Not Touch Anything…call Thom” . Sometimes I can just call their office and Thom can remote in and fix an issue that I have no idea what that foreign language the computer speaks is saying to me. Thom is our “go to” guy but if he is not available then any of the other great guys there can help. All businesses need business “partners” and ACS Computers is one that keeps our business running smoothly.”

          -Jan Ashcroft, Ashcroft & Associates Inc.
          For all your accounting needs

          VERY Happy

           “We are VERY happy.”

          -Al McGarvey, A.W. McGarvey Law Office

          Professional, Expert and Up-to-Date Advice

           “ACS Computer Solutions has always provided us with professional, expert and up-to-date advice. They are always ready to assist us when we’re in a bind and go the extra mile when we have questions for our business needs and concerns. In such a time of rapid technological change, it’s nice to know we can call ACS Computer Solutions and have peace of mind with managing our i.t. needs ~ and they’re really nice guys!”

          -Comox District Teachers’ Association

          Reliable PC Tech Support

           “We have used ACS Computers for many years as one of our very few trusted technology and computer providers. In our business we cannot afford to be down for very long. We need reliable PC tech support and hardware that won’t let us down. Andre and his crew have provided that for us. And their prices are usually better than the “big guys” which makes it easy to shop local.”

          -Bryan, ABC Printing & Signs

          friendly, local, proven